Below you'll find a quick guide to personnel at our accredited centres and some resources:

Who's who and what are their responsibilities?

  • Course Director - the sole person in charge overall of NICAS Climbing and/or NICAS Bouldering at a centre. May be supported by one or two Assistant Course Directors. Only a Course Director (CD) or an Assistant Course Director (ACD) can sign a physical award certificate for a candidate, or 'pass' a candidate record online. Will have a tahdah 'Director' account.
  • Technical Advisor (NICAS Climbing) or Competent Person (NICAS Bouldering) - two terms for effectively the same role. The highly experienced individual who supports delivery of the scheme at the centre by offering staff training, monitoring, delivery design and so on. May have a tahdah 'Staff' account, set up by the CD or ACD.
  • Course Administrator - someone who orders NICAS Climbing and/or NICAS Bouldering logbooks and other course materials, ensures the centre's listing on the tahdah database is up to date (the map on this site displays that information to the public), and may maintain or add candidate records. Will have a tahdah 'Manager' account.
  • In-House Coach - the person who delivers the scheme to candidates, and works under the direction of the centre on their in-house groups / candidates. May deliver and assess up to either the maximum level approved for the centre, or approved for their qualification level. Will have a tahdah 'Staff' account.
  • External / Freelance Coach - someone who brings their own candidates to a centre. Delivers under the responsibility of the centre's Course Director. Will have a tahdah 'Staff' account set up by the CD or ACD.

Common questions

  • What do we do if our CD, ACD, TA or CP changes? If your Course Director leaves or other NICAS personnel change, you need to tell us within 30 days by submitting a Personnel Change Request form online
  • How do I order logbooks? You can order logbooks, certificates, badges and more via our provider order page.
  • Who needs an induction? All centre staff delivering the NICAS scheme(s) need an induction. If you are a CD, ACD, TA, CP or external/freelance coach, you need an induction direct from NICAS (see our induction calendar). All in-house coaches must receive an induction from their CD or ACD.
  • What's the centre code we write on certificates? It's three letters and four numbers which identify your centre in the format XYZ/9876. Contact us if you don't know yours.
  • What is my log-in? It's your Tahdah log-in email address and password to access Provider Resources, and the candidate database (Manager and Director accounts)

Where can I find out more?

  • Provider Area - download more provider resources including the NICAS Centre Handbook, plus NICAS Climbing and NICAS Bouldering Coaching Handbooks.
  • Database FAQs - includes a Tahdah glossary of account types and access permissions
  • General FAQs

For any other queries do just get in touch!

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